Privacy Policy

What Does Eastern Colorado Bank Do With Your Personal Information?

Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances and payment history Credit history and checking account information When you are no longer a customer, we continue to share your information as described in this notice.
How?	All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons The Eastern Colorado Bank chooses to share, and whether you can limit this sharing.

 

Reasons We Can Share Your Personal Information	Does The Eastern Colorado Bank Share?	Can You Limit This Sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes to offer our products and services to you	Yes	No
For joint marketing with other financial companies	No	We Do Not Share
For our affiliates’ everyday business purposes information about your transactions and experiences	No	We Do Not Share
For our affiliates’ everyday business purposes information about your creditworthiness	No	We Do Not Share
For our affiliates to market to you   For our nonaffiliates to market to you	No   No	We Do Not Share   We Do Not Share

Questions? Call 1-866-210-0460 or contact us.

Who we are

Who is providing the notice?

The Eastern Colorado Bank

What We Do

How does The Eastern Colorado Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.

These measures include computer safeguards and secured files and buildings.

We maintain physical, electronic, and procedural safeguards that comply with Federal standards to guard your nonpublic personal information.

How does The Eastern Colorado Bank collect my personal information?

We collect your personal information, for example, when you

• open an account or deposit money
• Show your driver's license or apply for a loan
• Use your debit card

We also collect your personal information from others such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

• Sharing for affiliates’ everyday business purposes –information about your creditworthiness
• Affiliates from using your information to market to you
• Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Collected Information for Mobile App

We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location. and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device's geolocation data. This information may be collected with you use certain services that are dependent on your mobile device's location (such as the location of an ATM or in store transactions).

Cookie Information

We use “cookies” (small pieces of data we store for an extended period of time on your computer, mobile phone, or other device) to make YourFriendlyBank.com easier to use, to make our service better, and to protect both you and YourFriendlyBank.com.  You can remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use YourFriendlyBank.com.

How We Use Your Information

We use the information we collect to try to provide a safe, efficient, and customized experience. Here are some of the details on how we do that:

To manage the service. We use the information we collect to provide our services and features to you, to measure and improve those services and features, provide you with customer support and to prevent potentially illegal activities. We also use a variety of technological systems to detect and address anomalous activity and screen content to prevent abuse such as spam. These efforts may on occasion result in a temporary suspension, permanent suspension or termination of some functions for some users.

Collected Information for Mobile App

We may collect user privacy data including your apps usage on your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device's geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions).

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

• The Eastern Colorado Bank does not share with affiliates.

NonAffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

• The Eastern Colorado Bank does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

• The Eastern Colorado Bank does not jointly market.